Terms & Conditions
Effective Date: 9.25.2025
These Terms & Conditions outline the services, responsibilities, and policies of The Fifth House. By booking a service with us, you agree to the terms below.
Our Services
The Fifth House provides seasonal décor styling services including, but not limited to, front entrances, doorways, banisters, and Christmas tree decorating. Services may vary depending on the season and availability.
Bookings & Payment
- All packages must be paid in full at the time of booking.
- Rescheduling is allowed if time slots are available.
- We do not offer refunds or accept cancellations within 7 business days of your scheduled installation.
- Cancellations within 7 business days will result in forfeiture of your payment.
- For extra-large packages or custom projects, consultation options are available.
- A 50% deposit is required at the time of booking for extra-large projects, with the remaining balance due one week before installation.
Décor Materials
- All décor is curated and sourced by The Fifth House based on your vision, budget, and project needs.
- Each project includes a design consultation to discuss:
- Style and creative direction
- Seasonal preferences
- Space dimensions and access
- Budget and timing
- Materials will not be purchased without prior approval and payment.
- We handle the sourcing of all décor items, including organic and non-organic materials.
- Due to seasonal and supplier variability, substitutions may be made at our discretion to meet deadlines and ensure design consistency.
- Any décor items purchased specifically for you are yours to keep unless agreed otherwise in writing.
Client Responsibilities
- Ensure the installation area is clean, accessible, and free of hazards.
- Notify us of any HOA or neighborhood rules that may impact the installation.
- The Fifth House is not responsible for damage caused by pets, weather, or tampering after installation.
Use of Photos
- The Fifth House reserves the right to photograph your installation for use on our website, social media, and promotional materials.
- If you prefer not to have your space photographed or shared, please notify us in writing before your appointment.
- A content release form is available upon request.
Intellectual Property
All styling concepts, designs, and original content created by The Fifth House remain the intellectual property of The Fifth House and may not be copied or reproduced without written permission.
Policy Updates
We may update these Terms & Conditions from time to time. Major changes will be communicated in advance. Please review this page for the latest version.